FAQs

Crap, this isn’t what I ordered. Now what?

Worry not fellow musician. We’ve got your ass covered. Let us know and we’ll replace it immediately.

How long should I wait to receive my item?

It normally takes us between 12 to 24 hours to process an order. You will receive an email confirming your purchase and another confirming your delivery date.

Can I order and pickup from the shop?

Yes of course. Just choose the “Shop Pickup” option during checkout and we will set aside your order and you can pick it up at your leaisure

When are your delivery times?

Our delivery times are Mon to Fri from 9.30am till 3.30pm

What if a product is not in stock after I ordered?

If the product you have ordered is currently out of stock we will contact you by phone and email and give you an estimated time of arrival.

Can I have it delivered?

Not a problem at all. Any order over a €100.00 qualifies for free delivery anywhere in Malta and Gozo. Any order below that can also be delivered against a fee of €20.00

How can I pay?

You can pay through Paypal

Do you deliver during the weekends?

Unfortunately not. We all need our beauty sleep 😉
Our delivery times are Mon-Fri between 9.00 am and 3.30 pm excluding public holidays