FAQs

Do you deliver during the weekends?

Unfortunately not. We all need our beauty sleep 😉
Our delivery times are Mon-Fri between 9.00 am and 3.30 pm excluding public holidays

What if I don’t like my item?

That would suck. Really really suck. But don’t worry because you can return your item within 15 days and you get a full refund. No questions asked. We promise.

Crap, this isn’t what I ordered. Now what?

Worry not fellow musician. We’ve got your ass covered. Let us know and we’ll replace it immediately.

Can I order and pickup from the shop?

Yes of course. Just choose the “Shop Pickup” option during checkout and we will set aside your order and you can pick it up at your leaisure

What if a product is not in stock after I ordered?

If the product you have ordered is currently out of stock we will contact you by phone and email and give you an estimated time of arrival.

How long should I wait to receive my item?

It normally takes us between 12 to 24 hours to process an order. You will receive an email confirming your purchase and another confirming your delivery date.

Can I have it delivered?

Not a problem at all. Any order over a €100.00 qualifies for free delivery anywhere in Malta and Gozo. Any order below that can also be delivered against a fee of €20.00

When are your delivery times?

Our delivery times are Mon to Fri from 9.30am till 3.30pm

How can I pay?

You can pay through Paypal